The Smart WiFi requires all computers connected to it by ethernet or WiFi to authenticate via browser. As a result, it is not an appropriate gateway for business office computers, point-of-sale (POS) systems, video camera, or remote access applications. It is an appropriate gateway for guest Internet access via wireless notebook or public shared terminals or PCs.
All Users are required to accept the Terms of Use during the Registration process. The Terms of Use establishes the limit of your liability and Less Networks as a condition of usage. It explicitly prohibits certain activities such as the tranmission of illegal or obscene material.
All Users are required to accept the Security Statement during the Registration process. The Security Statement liimts your liability and Less Networks by warning users of the risks associated with shared public networks and wireless networking.
The 2-step Account Registration process ensures that users provide a valid email address as minimally identifying information. When combined with a unique username, password, MAC address, and IP address, Less Networks is able to authenticate and log Internet access for each user at every Less Networks hotspot. This level of service and security discourages hackers and spammers from targeting your business for their activities.
Preventing unintentional sharing of your office systems with your customers requires some expertise to properly configure your firewall (not supplied) and LAN. Depending on your security risk assessment and budget, you may also need to obtain either a separate physical Internet connection or a static IP address to segregate your customers from your office systems. Less Networks can refer professional on-site installation and repair services.
Smart WiFi automatically monitors itself. It checks for a working Internet connection as well as connection activity. If its automated diagnostics detect a problem, it will automatically email and/or text message one or more of your designated technical contacts.
You can designate or more technical contacts to receive Smart WiFi reliability alerts. Smart WiFi can alert you via email or text message.
You can check the status of your hotspot with a browser from any Internet-connected website. The status is updated every 2 minutes.
Typically rebooting your Smart WiFi router, broadband modem, and relevant LAN equipment will resolve most problems. If you need technical assistance because you've changed your LAN configuration or rebooting does not resolve a reliability alert, you can call our toll-free support line. Our support professionals are responsive, competent and friendly. Our support line is avaialable during business hours Monday through Friday. If you must call outside of business hours, please leave a message and a support professional will call you back as soon as possible.
User Support Forums are available to help your customers with WiFi-related issues that are not necessarily related to Less Networks--such as problems with their WiFi software or hardware. Forums are provided as a courtesy. Users are encouraged to consult with their software and hardware providers for definitive advice.
Less Networks provides a 30-day equipment replacement warranty to cover damage due to shipping or improper installation. In order to receive a replacement, you must return the defective merchandise to Less Networks within 30-days of sale accompanied by an approved Returned Merchandise Authorization. Less Networks reserves the rights to repair, substitute with refurbished equipment, or replace with equivalent equipment.
The Smart WiFi router by default expects a DHCP address from either a broadband modem or upstream router. If this is the case, your Smart WiFi router will work out of the box. You may also configure it to receive a static IP address or PPPoE connection.
Your Smart WiFi Starter Kit includes 2 window stickers with the Less Networks Smart WiFi logo to advertise the free wireless Internet service in your busiess. It also includes signage templates that you can customize with your high-resolution artwork. Take the customized templates to your printer to create an outdoor vinyl banner or table tents.
Using your browser, you can fill-in a short form that identifies your business as a hotspot
Upload your logo/artwork and input, your website link, and business contac information to customize your Smart WiFi hotspot. This information will be published in your hotspot profile and shared with top hotspot directories worldwide.
Input short promotions such as "Happy Hour Prices Every Wednesday from 3-6pm" or "Print this coupon for $1 off a purchase of $5 or more". Automatically email these promotions to every WiFi-seeking customer who uses your Smart WiFi hotspot. Change or discontinue your promotions at will.
Each week Smart WiFi sends you a Management and Marketing Report summarizing your hotspot status and usage statistics from the previous week. Convenient. No need to remember to go to a website for this information.
Information from your Smart WiFi hotspot profile is automatically advertised to WiFi-seeking customers located near your business. This is done by displaying your logo/artwork and business name when they check the WiFi Social Nework for hotspots near them.
When WiFi-seeking customers use your Smart WiFi hotspot, they automatically recommend it to other users when they visit other hotspots ("users who like this hotspot also like these hotspots"). Users can view recommendations on each others profiles and hotspot profiles.
Smart WiFi automatically submits your hotspot information to the top WiFi directories in the world. If you keep your hotspot profile information accurate, Smart WiFi will ensure that your listing is accurate everywhere else.
Smart WiFi will help search engines find your business name and address. Then, when prospective customers search the web for hotspots, your Smart WiFi hotspot profile with website link will come up.
Smart WiFi automatically counts and measures your customers' WiFi usage by hour, day, date, month, and year. It knows the difference between first-time cusomters and repeat visitors. Watch how Smart WiFi measures increased business from WiFi-seeking customers.
Smart WiFi comes with a 30-day money-back guaratee to increase your business from WiFi-seeking customers. Please review our Guarantee details.
Less Networks is the home of the world's biggest WiFi Social Network. Safely and easily meet other users at hotspots. Share pictures, links, and profile information with over 200,000 registered users worldwide.
A captive portal is the standard method for browser-based authentication. Ours is a Less Networks-branded Sign-In screen with options to Register, Sign-In, or get help. If you have several hotspots and want a custom design, please contact us.
When a user forgets their password, they can request an instant password change. The request is verified using their registered email address.
In order to provide our service, we must collect minimally identifying user information (such as username, password, email address, MAC address), logging information for performance analysis (such as connection times and locations), as well as additional voluntarily supplied user information (such as name, age, gender, profession, pictures, links) to operate our WiFi Social Network. Please read our Privacy Policy for details on how we protect this information.
Some competing WiFi solutions use coupons and plastic cards with codes to restrict access to authorized users. Avoid the complication of coupon/plastic card inventory managment with our "paperless coupon" system. After your guests to register themselves on the network, they are instructed to contact you for access. Simply add their registered username to your access control list. Only usernames on the list can access the Internet on your Smart WiFi hotspot. Or try an even easier method--we can instruct them to "Go to the front counter" (or other message) for the "venue password." Only users who know the venue password can access the Internet from your Smart WiFi hotspot. Change the venue password daily, weekly, or as often as needed. Lots of control, minimal hassle.
Smart WiFi can be fully re-branded with your corporate logo, artwork, and messaging. Please call us to discuss your multi-hotspot proposal.